Last updated 12/23/02

Procedure for Deposits and Gift Certificates

1. Make a special order for the item.
2. Enter inventory number 10643, "Deposit", or 10660 "Gift Certificate", for the amount of the deposit; use1 for quantity and minus the amount of the deposit for price. (If you do it the other way around, it won't print on the special order.)
3. Print two copies of the special order if it's for delivery or shipping, one if they will pick up the item.
4. Give the customer a copy of the special order. If it's to be delivered or shipped, give Shipping the other copy.
5. Make a real invoice for the amount of the deposit. Don't invoice the special order, just make a new invoice. "Deposit & Gift Certificate" get no sales tax, so you don't have to do any fancy arithmetic. Use the special order number as the serial number for the deposit.

The results of the Game Club survey are in. Several people suggested we simply take a deposit with any order at Game Club price, then hold the game until the person came. I'm going to limit the "hold" to 30 days, because we need the option to be able to sell or return the game. Their deposit remains, and can be used on another game or refunded if they don't pick up the one they put the deposit on.

Game Club members can now order games not in stock at Game Club prices by putting down a $10.00 deposit. They have 30 days to pick up the game. After that, the game is deleted from the special order, then the special order is saved with just the deposit on it.

Be sure to let the customer know about the 30 days. We'll notify them by e-mail that the game is in.